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COVID-19 message
Dear friends and AG family,
In light of recent events surrounding the novel coronavirus (COVID-19), we hope that we are reaching you in safety, assurance, and good health. During these times, we feel it is of the utmost importance to continue to look after one another and those most susceptible to hardship. We genuinely extend our hearts to the communities most at-risk and devastated by the outbreak, and encourage each and every one of you to check in with those who may feel isolated, alone, or are unable to access much-needed supplies.
Here at AG Jeans, safety and health are our highest priorities. It is because of this that we feel great responsibility in how we respond to keep our staff members, customers, and communities safe. We have made the decision to close the doors to our retail stores to minimize the spread and impact of the virus. This temporary closure will be in place until further notice. Through the end of May 2020, we will continue to provide regular pay and benefits to our entire staff to ensure that our AG family is looked after and cared for.
In the meantime, agjeans.com will remain open to the public and continue to serve our customers. We are committed to providing you the same quality of service that our customers have come to expect and love, and we are doing everything in our power to honor that commitment. Although we anticipate delays in certain areas of our business— including fulfillment, returns, and logistics, we thank you for your understanding, patience, and loyalty as we work toward implementing extra precautions to overcome these unpredictable times. The health and well-being of our staff, clients, and community are our top priorities. As we take extra steps to ensure safety and compliance with recommended guidelines, orders may experience delays.
If you have any questions, please see our FAQ's page or feel free to contact us at cs@agjeans.com.
Now, more than ever, we need to give each other empathy, love, and support. Thank you for your continuous loyalty.
From our family to yours,
AG Jeans
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