FREE 2-DAY SHIPPING ON ALL U.S. ORDERS

Complimentary 2-day shipping is offered for all online purchases shipping to the U.S. FedEx Express 2nd Day delivery time begins once your order has been processed and handed to FedEx. Shipping time does not include order processing time. Orders may not ship the same day they are placed, and delivery dates may vary based on order processing time, weekends, holidays, and other circumstances beyond AG Jeans' control.

Shipping surcharges on over-sized or bulk purchases may apply. Complimentary and expedited shipping only applies to the conterminous United States (48 States plus District of Columbia). We do not ship to P.O. Boxes, APO/FPO addresses, or U.S. territories (including Puerto Rico, Guam, U.S. Virgin Islands, American Samoa, and the Northern Mariana Islands).

Note that when using PayPal as a payment method, only the then-current default shipping method is available.

Products qualifying for Complimentary Shipping will be identified with "FedEx Express 2nd Day." If you select a shipping method other than FedEx Express 2nd Day, shipping charges may apply.

Please reference the chart below for rates:

F.A.Q.

When will my order be shipped? 

Orders placed Monday through Friday before 2:30 PM PST are generally processed for same-day shipment. However, same-day shipment is not guaranteed, and orders may require additional processing time before being handed to FedEx. Orders placed after 2:30 PM PST or over the weekend will be processed for shipment on the next business day, regardless of the shipping method selected.

FedEx Express 2nd Day shipping refers to the carrier transit time after your order has been processed and handed to FedEx. It does not mean your order will be delivered two business days after the order is placed.

During promotional periods, processing times may be extended and can take up to 3 business days.

AG Jeans does not process or ship orders on Saturdays, Sundays, or on the following company-observed holidays: New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

NOTE: For consumer protection, all orders are subject to review. On rare occasions, this may cause a slight delay in processing your order.

What's the status of my order? How do I track my order?

Once you have placed an order, you can check on its status at any time by visiting our Order Status page. Once an order has shipped, you will receive an e-mail that will contain your tracking information.

How can I update my shipping address?

Prior to placing your order, you can update your shipping address at any time from your My Account page.  If you need to change your shipping address after you placed an order, we may or may not be able to change your shipping address depending on whether the order has shipped.  Please contact our Customer Service Team for assistance

How do I know that my order has been shipped?

When your order has been shipped, we will send you another e-mail with your tracking number and a link to where you can track it online.

What's the difference between "Order Date" and "Ship Date"?

It's important to note that "Order Date" and "Ship Date" are not the same. For example, if you place an order on Friday at 2:30PM PST, your package will not ship until after the weekend. When you place an order, you'll see an "Estimated Ship Date" on the order page. In some cases this does not necessarily mean two days after you placed the order. Although most orders are shipped the same or next day, please take weekends and holidays into account when considering the shipping date.

Do you ship to PO boxes or APO/FPO addresses?

For security reasons, we do not currently ship to P.O. boxes or APO/FPO addresses.

If I send my package as a gift, will the recipient receive the invoice?

No.  The package will contain a packing list but will not show the price you paid for the gift.